1. Rating: +1

    Positive Negative

    A site offers both Atom and RSS. Which one should I use?

    The answer depends 🙂 It is not uncommon to see Atom 1.0 and RSS 2.0 both offered for a particular website. The content is intended to be identical, but more often than not you may come across a site that offers a richer experience (such as embedded images) in one over the other. As both standards are relatively similar to an end-user, there is typically no rhyme or reason for this distinction, therefore there is no benefit to always picking one over the other. Sample both and keep the one that has more content.

  2. Rating: +1

    Positive Negative

    What feeds can feedHoppper read?

    feedHopper can read Atom 0.3, Atom 1.0, RSS 0.91, RSS 0.92, RSS 1.0, and RSS 2.0. There are always bugs, so if you have a feed you think should work but it does not let us know.

    There are also various optional feature sets that get added to standards over time. If you want to see something added, let us know.

  3. Rating: +1

    Positive Negative

    Articles are sometimes cut short

    Sometimes websites choose to limit the length of an article they post over RSS/Atom. Since this is frequently automated, the cut-off of an article often does not make logical sense to a reader. Typically this length limit is website-dependent, hence we recommend you try emailing the site to request they expand the cut-off. When experiencing truncated articles, you can read the full article by simply touching the weblink button at the lower right of the display.

    feedHopper has a unique feature that you can enable on a per-feed basis to resolve this. It will slow downloading a bit, but you will have a richer experience. We only recommend this for feeds that do not already provide full content.

    To enable this, edit the feed settings, and under "RSS Content", turn on "Create Full Text Articles".

  4. Rating: +0

    Positive Negative

    How do I share my item list with another feedHopper or Flitter! user?

    First, enter settings (on the main list, touch the gear on the lower right). Then select "Export". Now in the following screen, select "Export as Email". This will bring up an email dialog with a special attachment added by feedHopper. Enter the email addresses of the folks you want to share with and hit send.

    Thats it! The email contains instructions for them.

  5. Rating: +0

    Positive Negative

    I entered my feed URL, but there are no articles or feedHop complains

    It is possible (nay, likely) that there are feeds out there that contain some unexpected content fields Flitter! was not designed to make use of. If you have an RSS or ATOM feed that you want supported but has issues, please post details in the forum and we will attempt to address the defect.

    Also, we are limited to the supported codex provided by Apple. You can use a third party website to auto-convert into a known format . This trick has worked for other customers:


  6. Rating: +0

    Positive Negative

    I received an Email from a feedHopper or Flitter! user. How do I import the feed list?

    First, in the email program on your iPhone or iPad, open the attachment by touching it. You should now be looking at a lot of crazy XML text. Just select all of the contents and copy them to the clipboard (touch and hold over some text until the magnifying loupe appears and then let up. Next, touch "select all" followed by "copy".

    Exit Email and enter feedHopper. In feedHopper, select the "Add" button and the "Add From Clipboard" option from the resulting menu. The feeds and web bookmarks will be extracted and displayed. Note that only items you don't already have will e shown.

    Pick and choose the items you want from the list and touch "save".

  7. Rating: +0

    Positive Negative

    How do I sync with Google Reader?

    Under settings (touch the 'gear' icon), a dialog window comes up with setting options along the left and the currently selected setting's features on the right.

    Touch the Google logo (G) on the left and the google sync options will appear on the right. Here, set Enable Sync to ON, and enter your google login credentials. Close the dialog.

    At this point, syncing is active. You will be able to share/like/star articles, and the article read state is kept in line with Google Reader. Now all that is left is to import the desired feeds from Google that you want to read on your iPad. Read the FAQ on importing from Google Reader.

  8. Rating: +0

    Positive Negative

    How can I import feeds from Google Reader?

    First, enable Google Readers Sync (see the related FAQ question on this).

    Next, under the "+" button, select "Import from Google Reader". Here, you may check-to-add all the feeds from your Google Reader account you want synced on feedHopper.

    If you add the feeds using another mechanism, they are still sync'ed. So don't worry about that. This import tool is just an easy way to access your Google Account's feed list.

    You may have feeds in feedHopper that are NOT subscribed by your Google Reader, and you may have feeds subscribed by Google Reader NOT in feedHopper. This way, you can customize your feedHopper experience.

  9. Rating: +0

    Positive Negative

    How do I import from Google Reader without enabling Google Sync?

    First, in Google Reader, select settings in the upper right of the web page near your account name. On the settings page, locate and select "import/export". Here, find and select "Export your subscriptions as an OPML file". This will download the file "google_reader_subscriptions.xml".

    You can import the file's contents into feedHopper two ways:
    1) Email it to yourself and follow the instructions for importing from the clipboard.
    2) Place the file on a web-enabled server and point feedHopper at it by using the import from server feature.

    Both of these options have FAQ answers here for more information.

  10. Rating: +0

    Positive Negative

    How do I import feeds from a file on a server?

    You can share feeds over the network by placing the OPML xml file anywhere on a site accessible to the iPad. In feedHopper, select the "Add" button and "Import From Server".

    On this import page, just enter the URL of the file and touch "go". We have shared a file on dyerware for you to try out using this mechanism:

  11. Rating: +0

    Positive Negative

    feedHopper takes too long to download articles. Can I speed it up?

    Most of the time spent during a refresh is in network delays. You can reduce the amount of data feedHopper will pull by turning off thumbnails in the settings menu. Even with thumbnails off you will still get thumbnails on some feeds (such as the New York Times) if feedHopper is able to identify that the image is small.

  12. Rating: +0

    Positive Negative

    I want to suggest a feed I like for the feed discovery mechanism in feedHopper. How do I do that?

    Just post your feeds in the support forum. You can even send us your exported feed list if you want. We can update the database here on the site without releasing a new feedHopper version.

  13. Rating: +0

    Positive Negative

    I get a strange "Content error at site" or other message on one or more feeds during a refresh.

    At times sites may undergo maintenance, or include a post with illegal XML characters, or terminate the network connection due to heavy loads. Twitter is an example of a site that occasionally gets overloaded and stops responding.

    If you repeatedly get a connection error it is possible the feed URL has changed. Another possibility is the encoding format is not understood by the iPad.

    If you are getting an error and need help with it, feel free to contact us about it.

  14. Rating: +0

    Positive Negative

    Can I listen to podcasts offline?

    Yes. Edit your Feed's settings and select the Podcast category. Here, turn off streaming mode. Now, the first time you play a podcast, the file will be downloaded into your article. It will now play offline for as long as you keep the article.

  15. Rating: +0

    Positive Negative

    My podcast does not play. Is there something I can do?

    Most podcasts are compatible with feedHopper, as long as quicktime is happy with them. That is, as long as Apple iOS can decode the stream. If you are having compatibility problems try turning streaming off. Many podcasts are not streamable and this works the vast majority of the time: Edit our feed settings and select the Podcast category. Here, turn the "Streaming mode" setting to Off.